ACES Update Getting Started; Employee Login
If you own a roofing company, you know just how important it is to make sure customers—and potential customers stick to their appointments. You also want to make a great first impression.
With an ACES for Business automated appointment reminder service, you can make sure your employees are on time and have all the information they need. By making customers feel comfortable and secure right from the start, your roofing company will have no trouble drumming up new business.
Potential clients tend to shop around. By using our appointment reminder service, you can differentiate your roofing company from the rest of the competition. While they send a generic, anonymous email, or worse, make intrusive phone calls, you can send one of our unique, friendly reminder emails.
Not only will clients see your company logo and be able to read a brief bio of your employee, they’ll see a photo of them as well. You’ll introduce potential clients to your employee before they even reach the door.
You can also include photos of other employees your customer may have had contact with, such as a customer service rep. This helps them link the voice to a face, making for a more personable approach to sales and customer care.
Once your customer gets to know your staff, they’ll probably be more at ease and receptive to your estimate. This positive interaction will distinguish you from your competitors, and may cause customers to stop shopping around.
Of course, landing the job is just half the battle. Making sure a client sticks to their allotted appointment is also important. Misunderstandings or last minute cancellations can cost you dearly. It can create bad feelings between your customers, wreak havoc on your schedule and lead to lost work and bad reviews, all of which can be disastrous to your roofing company.
You can customize ACES for Business’ automated appointment reminder service to send out emails with the look, photos and messages you want. You decide how often they go out and what content to include.
Our system is easy to set up and use. Add your company logo, photos and any other information you’d like with no major set ups or hassles. It’s all in your hands.
With the ACES for Business system, you can also send text messages to your customers. This is one of the fastest, most convenient ways to confirm an appointment. Your customers can take a quick look at their phones to see when your employee will be ringing their doorbell.
A well-done roofing job leads to more referrals and more customers. The ACES for Business automated appointment reminder service gives your roofing business the edge it needs. You’ll have more happy customers, positive reviews and stay on top of your competition.
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