We like to say ACES is Your Best Sales Advantage and we truly believe that. Just a few weeks ago Ray Johnson, founder of ACES had the pleasure of speaking at the Proven Sales Strategy Conference in Atlanta, alongside Russ Ackerman and Quentin Gunther. Russ and Quentin are known throughout the security industry as leading sales professionals and had many wonderful ideas to share during the training session. One of the ideas they shared with the attendees was using ACES for Business within the security industry to help set your company apart and really stand out from the competition.
One of the biggest obstacles facing all service industry professionals, and possibly even more so for security companies, is building trust with your potential customer. This holds true in the security industry because not only is the customer allowing your employees in their home, but they’re trusting you to essentially watch over their homes and families and to keep them safe. ACES allows you to start building that relationship before you ever even go to their home. Really what better tool could security industry professionals provide potential customers than safety and security that they will receive when they can see in advance, who it is, that will be knocking on their door. Just imagine the potential customer calls into your office and schedules a consultation appointment and then, within minutes of getting off the phone the potential customer receives an appointment confirmation email, with not only the picture of the employee that is scheduled to come to their home, but also the picture of the person they just spoke with on the phone to schedule the appointment. Immediately you will begin to build trust with the customer before you even arrive at their home.
This process not only allows you to build trust but does so much more. When customers call you for a quote, they are likely calling other providers as well, to shop around. When your potential customer receives the professional ACES appointment confirmation email from your company, displaying not just the image of the employee they can expect at their door, but also the picture of the employee they just spoke with, you really stand out from the competition. They know that your company is concerned with their safety. This really helps your business to stand out from the competition and help you win their business.
In addition to sending appointment confirmation emails, ACES allows you to automatically send follow up emails. You can schedule Thank You emails, Report Card customer survey emails and FriendShare referral request. Quick and Easy! The best part is you can try ACES for free for 30 days. Once you sign up for the 30-day free trial, our design team will create a custom header and footer, for you to use in your ACES account, to help you get started. We also offer free webinars to show you how to set up your account and answer any questions. Sign up today for our 30 day free trial and see how ACES can work for your business!