“The key to keeping long term customers in this business is all about relationship building with the customer. With ACES it allows us to start building that relationship immediately and stay ahead of our competition if they were to keep calling around. By showing them the technician and call center representative’s pictures they are no…
Details“ACES has worked great for us at Interstate Pest Management. It allows us to send our customers notification with a more personal touch. The pictures of our staff are another great plus that our customers love to see. The new review widget that sends reviews straight to my website is Genius!!”
“We could write these testimonies all day! ACES has been one of the best additions to our customer service. Our office loves the ability to confirm all appointments in advance. Clients are thrilled about having a photo of the technician arriving at their home, which provides a sense of trust & security. ACES is that…
“The program is working really well for us. We are very happy with the feedback from our customers, and the report card feedback we are getting is as good or even better than what we were getting doing Net Promoter calls. So much so, that we are using ACES exclusively for NPS.”
“I just wanted to let you know how much we are enjoying using Aces For Business. In the residential protection business security is everything. Before every appointment that we run we make sure that our prospect has been sent a photo and a brief bio on the sales consultant that will be meeting them. This…
“I wanted to take a minute to let you know how much we love using the ACES program. According to Jim Blasingame, we live in the Age of The Customer and they have more choices than ever. We have to do something that sets us apart from the competition. Well, we didn’t have to look…
“I especially appreciate the feedback reports that we receive daily from our clients, which helps us identify areas where we are doing great and where we need to work a little harder. We have received numerous comments from clients who are impressed with the email service notification. I see using ACES as becoming a permanent…
