What's a Photo Worth?
Help customers AVOID the UNKNOWN PERSON!
EASILY provide SAFETY & SECURITY with an e-mail that shows exactly who's coming to their door!
Matter the Most!
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Try out the easy-to-use, simple solution for businesses wanting to send professional email confirmations for service appointments.
What can ACES do for your business? Just ask our raving fans!
"ACES adds a level of safety and security our customers can count on! We're setting ourselves apart from our competition and giving our customers peace of mind."
Action Pest Control
"We believe that every customer touch point should leave them feeling that it is easy to do business with A-Active and that we genuinely care about them - ACES does just that! We have fully integrated ACES into every aspect of our communication, and our customers absolutely love it."
A-Active Termite & Pest Control
"Using the ACES Report Card feature, I want to know if customers are unhappy sooner rather than later. If they weren't thrilled with the experience, I'd rather know in three days as opposed to three weeks."
Rottler Pest & Lawn Solutions
"We have fully integrated ACES into every aspect of our communication - and our customers absolutely love it."
"Ray Johnson has done a great job of continually improving the ACES program and has been incredibly responsive to our feedback. I highly recommend the ACES program to any service business that wants to improve their customer communication and build their bottom line."
- K. Kordek (Virginia)
"Ray Johnson has done a great job developing ways to reach out and gain the trust of clients while enhancing the credibility of our companies with the ACES program. Some of us have dreamed about doing something like this, but Ray did it!"
- D. Pomfret (Florida)
- J. Yant (Tennessee)
- N. Lupini (Virginia)
"We have even had customers tell us that receiving the confirmation email along with the photos of our employees has been the deciding factor in their choosing our company over our competitors."
- D. Coker (Tennessee)
Why use ACES for business?
One of the biggest obstacles companies face in today's times is building trust. A customer's trust in a company is paramount and often difficult to attain. That's where ACES (Appointment Confirmation Email Service) can help. Giving your customers peace of mind in knowing who is knocking on their door and coming into their homes is priceless.
Also, ACES allows you to reach out to your customers with customizable surveys, thank you messages, and referral requests. Send them out manually, or set them to send out automatically after a select amount of days after the appointment date. With ACES you get powerful flexibility wrapped in an easy-to-use interface.
- Written validation of appointment
- Builds trust before you knock on the door
- Increases sales closing percentage
- Eliminates confusion over appointment time
- Customers LOVE it!!!
What is ACES?
ACES is a web-based application for sending out email confirmations for service appointments, as well as custom surveys, thank you messages, and referral requests. These can be set up to send automatically after so many days have passed - saving both time and effort!
A user-friendly interface allows you to quickly upload your logo or custom banner and footer, manage your agents (service techs, inspectors, sales people, etc.) and customer service representatives, customize appointment types, and, of course, send an email confirmation.
ACES is guaranteed to make your company appear more professional, and will build trust in customers before you reach the door.
Here is an example of how a typical email appointment notification sent from ACES looks like:
|>||Employee pictures displayed in email|
|>||Customizable email header and footer|
|>||Send FriendShares and thank you notes|
|>||Multiple appointment types|
|>||Web-based, accessible from any internet-connected device|
|>||Simple interface - minimal initial setup|
|>||Text message reminder alerts sent to the agent/tech before the appointment|
|>||Send separate emails to employees containing additional information|
|>||Custom surveys with 8 different question types|
|>||Terrific customer support|
|>||30 Day 100% Money Back Guarantee|
Text Message Reminders
With ACES, you can have text message reminders sent to your sales agent or tech. You can choose an amount of time - let's say an hour - and an hour before the appointment, your agent will receive a text notification of the upcoming appointment that includes such details as the customer's name, phone number, address, and, of course, the time of the appointment.
A Few of the Companies that use ACES:
Founder of ACES
Our mission is to create a simple solution to building trust with customers before you even reach their door. ACES provides a much needed step in the sales process by providing you, the service company, a way to initiate communication and build trust with your customers.
We are confident that you will find ACES to be a valuable tool as your company strives to provide stellar service. That is why we offer a 30 day 100% money back guarantee - we trust that you will love the immediate results that come from using ACES.