Larue Pest Management, Inc.
- “Emailing an appointment confirmation that includes our team’s photos and bios is just one more way we can offer our clients peace of mind. People appreciate knowing who they’re talking to over the phone, as well as who is coming to their home. It helps us start building a relationship with them, before we even set foot in their door.We’ve also been impressed with ACES exceptional customer service. Any questions we’ve had, have been addressed and explained thoroughly in a caring and timely manner. It’s been a great experience working with their team.”Keith D. Ruebeling
Larue Pest Management, Inc.
“Aces for business has given us the ability to better service our customers with professional appointment confirmations, putting a face and name to our employees before they go out to service. Most impressively, ACES has given us the opportunity to measure our customer service by sending follow up thank you cards and a tailored survey for our customers to rate us. This has opened the door for our business to ensure we are delivering on our promises and creating a world class experience.“Stuart Aust
“ACES has been an invaluable part of our business since 2012. ACES is responsive to customer needs and frequently introduces new features that enhance the service. We are thrilled with the recent addition of real-time reviews being added to our website. The widget is easy to install and anyone can go to our website and see current and up to date reviews as they are submitted by our customers. This also saves us time from having to constantly update our testimonials on our website.”
“We also love that after a customer answers our Report Card survey, they are immediately redirected to our Facebook page. Genius! ACES continues to set itself apart as an outstanding company while continuing to help us do the same. Thank you Ray & the ACES team for helping us succeed!”Andy & Julie Yant
“Great program! We have been using ACES since January 2013 with positive results. This program has had a wonderful effect on customer communications and appreciation. The customers like being able to see a photo of the employee that will be coming to their home.”Jeff Springer
Springer Professional Home Services
“While selling almost all of our residential services over the phone has been great for us, we’ve missed out on the more intimate face-to-face feeling of an on-site inspection. That is until we signed up for ACES. The ACES program not only facilitates a more personalized customer service experience while giving us instant credibility; it also helps my inside sales team close more sales! What’s more, by having the terms and conditions of the specific program attached to the appointment confirmation, the transactional aspect of the sale is subdued and streamlined, making the benefits of the service and the customers first impression and expectations the focus. The thank you messages and review requests that come later are automated for us, but personalized for the customer. The small investment to add this tool is worth it just for the email addresses you will get without even blinking an eye.”Adam Witt
Witt Pest Management
“I just wanted to let you know how much we are enjoying using Aces For Business. In the residential protection business security is everything. Before every appointment that we run we make sure that our prospect has been sent a photo and a brief bio on the sales consultant that will be meeting them. This really puts the prospect at ease and gives us a “leg up” on the competition. We have actually had our prospects come to the door with their iPad in their hand with the photo of our rep to make sure it was the same person. We love it.
Thanks for what you do. It is the best investment that we make each month.”Russ Ackerman
“The key to keeping long term customers in this business is all about relationship building with the customer. With ACES it allows us to start building that relationship immediately and stay ahead of our competition if they were to keep calling around. By showing them the technician and call center representative’s pictures they are no longer just dealing with Scherzinger Pest Control but they know which employees are committed to seeing their issue through for them. For this reason we have come to appreciate the value in the ACES program and it has become a key aspect in our sales process.”Kurt Scherzinger
Scherzinger Termite &Pest Control
“The customer service that we provide to our customers has been taken up a notch thanks to ACES.”Billy Tesh
PMI Pest Management Systems
“With ACES, we are creating an instant bond with our customers. Our team loves it and the customers appreciate knowing who is coming out to their home.“Stanford Phillips
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Test drive the easy-to-use, simple solution for businesses wanting to send professional email confirmations for service appointments.
Dominate Your Competition
ACES for Business was created because we value trustworthy relationships between service companies and customers. Trust is vital in the success of businesses that serve the community, and that trust can be built through open communication. We want to build a pathway for you, as a business owner, to connect with the people your business serves.
Our appointment reminder service gives your customers the peace of mind they need before they open the door to your team. The reminder system allows you to provide your customers with information about the visit, as well as a picture of the employee coming to their home. These reminders eliminate confusion and increase your customers’ comfort with your service team. Our email reminder service helps you build trust and open the lines of communication between your company and your customers.
When customers are happy with your services, you want to know. ACES for Business allows you to reach out to your customers with customizable surveys, thank you messages, and referral requests. You can personalize these based on your branding, what information you need, and your use of social media platforms. These surveys and messages can be sent out manually, or set to send out automatically after the customer’s appointment date has passed. ACES for Business wants to help you grow your business and form positive relationships with your customers through feedback and communication.
ACES for Business is dedicated to engaging your customers in ways that build trust and show you care. Our reminder systems, surveys, thank you messages, and referrals are created with the intention of improving communication with those your business serves. They depend on your business, and your business depends on their trust and peace of mind. ACES for Business is here to give you the communication tools you need to successfully transform your relationship with your customers.
The FIRST TOUCH in Customer Service!
One of the biggest obstacles companies face in today’s times is building trust. A customer’s trust in a company is paramount and often difficult to attain. That’s where ACES (Appointment Confirmation Email Service) can help. Giving your customers peace of mind in knowing who is knocking on their door and coming into their homes is priceless.
Your Business Solution
Make reaching out to your customers quick, easy, and personalized with ACES for Business. We provide easy-to-use communication tools and appointment reminder software for your service company. ACES for Business helps make connecting with your customers smooth and nearly effortless, all while giving them the peace of mind they need to trust your business. Our appointment reminder system can provide the comfort your customers need to feel confident when you reach their door.
Our email reminder service can be easily tailored to fit your company. The simple, web-based interface is user-friendly, making uploading your logo and information easy. All of your messages can be automated for the ease of your company. ACES for Business provides more than just a reminder system, though. It allows you to provide customer support not only through our traditional appointment reminder service, but through surveys, thank you messages, and referral requests, as well.
You can even customize the headers and footers in all of your messages to reflect your company’s branding, but the customization doesn’t stop there. There are custom surveys with 10 different question types, support for a wide variety of common social media platforms, and customizable special notes. Reaching out to your customers has never been so simple and suited to your individual business.
ACES IS FEATURE PACKED
Super Powerful Meets Easy to Use
ACES is a web-based application for sending out email confirmations for service appointments, as well as custom surveys, thank you messages, and referral requests. These can be set up to send AUTOMAGICALLY after so many days have passed – saving both time and effort!
A user-friendly interface allows you to quickly upload your logo or custom banner and footer, manage your agents (service techs, inspectors, sales people, etc.) and customer service representatives, customize appointment types, and, of course, send an automated email confirmation.
- Employee pictures displayed in email
- Customizable email header and footer
- Send FriendShares and thank you notes
- Multiple appointment types
- Web-based, accessible from any internet-connected device
- Simple interface – minimal initial setup
- Text message reminder alerts sent to the customer as well as the agent/tech before the appointment
- Review widget to display customer ReportCard Reviews on your website
- Send separate emails to employees containing additional information
- Custom surveys with 10 different question formats
- Terrific customer support
- 30 Day Free Trial
Learn how to turn strangers into customers!
A FEW EXAMPLES
Proof That ACES Will Make You Look GREAT!
- Unlimited Sends
- Up to 5 Employees
- Unlimited Sends
- Up to 15 Employees
- Unlimited Sends
- Up to 30 Employees
- Unlimited Sends
- Up to 50 Employees
What We Can Do for You
Our mission is to create a simple solution to building trust with customers before you even reach their door. ACES for Business provides a much needed step in the sales process by providing you, the service company, a way to initiate communication and build trust with your customers: an appointment reminder system that fits your company.
Our appointment reminder system gives you a customizable opportunity to reach out to your customers and open up lines of communication. Knowing the details of the visit and having a picture of the employee that will come to their house can help your customers trust your business and feel comfortable working with you. Our email reminder service can help you gain the much-needed confidence of your valued customers.
We are confident that you will find ACES to be a valuable tool as your company strives to provide stellar service. That is why we offer a 30 day 100% money back guarantee – we trust that you will love the immediate results that come from using ACES.
Founder of ACES for Business